VISIT INSTRUCTIONS
» Patients should be escorted by ONE parent or guardian.

» If you do not have any COVID symptoms, please enter the building and check in with our staff to complete a symptom and exposure questionnaire.
» If you do have COVID symptoms, such as fever or shortness of breath, please do not enter our building and instead call (231) 737-0411 for more instructions.

IMPORTANT
WE ARE NOT EMERGENCY CARE.
Please call 911 or visit your nearest ER if you have a medical emergency or COVID symptoms.

Employment

Medical Assistant - Floor Staff

Job Description
Port City Pediatrics is seeking a full-time Medical Assistant who will work directly with patients and physicians. This position is M-F with rotating late nights/closing shift.

Responsibilities/Job Summary

  • Prepares patients for examination. Gathers necessary data including vital signs, and medication status.
  • Collects and performs any necessary laboratory work.
  • Records data in Epic EMR.
  • Assists physician with examinations and procedures as needed.
  • Completes routine lab slips as indicated by physician.
  • Maintains general appearance of workstations, cleanliness of examination rooms, laboratory, and patient restrooms.
  • Prepares and replenishes supplies and inventory.
    Disposes contaminated and disposable items safely.
  • Records storage temperatures.
  • Performs hearing and vision screenings.
  • Performs immunizations.
  • Always maintains confidentiality of all Personal
  • Health Information & HIPPA.
  • Is safety compliant.
  • Rotates late night/closing shift and performs late night duties as scheduled.
  • Performs other tasks as required by the Office Manager, Clinical Manager or Physician.

Qualifications

  • MUST have a completed a Medical Assisting program through an accredited school with active certification or registration (CMA/RMA).
  • Possess excellent and accurate written and oral communication skills.
  • Proficient in computer and EHR software programs (preferably Epic).
  • Excels in a team setting.
  • Has EXCEPTIONAL attendance.
  • Understand how to provide superior service to our patients while maintaining HIPPA compliance, and follows safety procedures.

Phone Nurse Triage

Job Functions

  • Answers and triage patient phone calls along with scheduling patient appointments for sick visits.
  • Schedules follow-up visits from med centers and ER.
  • Consult the physician as necessary.
  • Documents properly in Epic EMR.
  • E-prescribes, after verifying pharmacy and allergies, for patients upon instruction from the physician.
  • Track, and sort, and review all lab/test results/x-ray’s and relay back to patients after interpretation by the physician.
  • Orders and instructs patients regarding preparation for tests.
  • Performs late night duties on a rotating schedule.

Skills & Abilities

  • Critical thinking and triage skills a must.
  • Excellent communication, computer knowledge, and telephone etiquette.
  • HIPPA compliant
  • Good teamwork
  • Dependable

Education & Qualifications

  • Triage experience required.
  • Medical terminology required.
  • Medical office experience preferred.
  • Epic experienced preferred.

We apologize for the inconvenience, but our online bill payment service is currently down. Our team is working diligently to resolve the issue.

Skip to content