» Patients should be escorted by ONE parent or guardian.

» If you do not have any COVID symptoms, please enter the building and check in with our staff to complete a symptom and exposure questionnaire.
» If you do have COVID symptoms, such as fever or shortness of breath, please do not enter our building and instead call (231) 737-0411 for more instructions.

Please call 911 or visit your nearest ER if you have a medical emergency or COVID symptoms.


Medical Assistant - Floor Staff

Job Description
Port City Pediatrics is seeking a full-time Medical Assistant who will work directly with patients and physicians. This position is M-F with rotating late nights/closing shift.

Responsibilities/Job Summary

  • Prepares patients for examination. Gathers necessary data including vital signs, and medication status.
  • Collects and performs any necessary laboratory work.
  • Records data in Epic EMR.
  • Assists physician with examinations and procedures as needed.
  • Completes routine lab slips as indicated by physician.
  • Maintains general appearance of workstations, cleanliness of examination rooms, laboratory, and patient restrooms.
  • Prepares and replenishes supplies and inventory.
    Disposes contaminated and disposable items safely.
  • Records storage temperatures.
  • Performs hearing and vision screenings.
  • Performs immunizations.
  • Always maintains confidentiality of all Personal
  • Health Information & HIPPA.
  • Is safety compliant.
  • Rotates late night/closing shift and performs late night duties as scheduled.
  • Performs other tasks as required by the Office Manager, Clinical Manager or Physician.


  • MUST have a completed a Medical Assisting program through an accredited school with active certification or registration (CMA/RMA).
  • Possess excellent and accurate written and oral communication skills.
  • Proficient in computer and EHR software programs (preferably Epic).
  • Excels in a team setting.
  • Has EXCEPTIONAL attendance.
  • Understand how to provide superior service to our patients while maintaining HIPPA compliance, and follows safety procedures.

Phone Nurse Triage

Job Functions

  • Answers and triage patient phone calls along with scheduling patient appointments for sick visits.
  • Schedules follow-up visits from med centers and ER.
  • Consult the physician as necessary.
  • Documents properly in Epic EMR.
  • E-prescribes, after verifying pharmacy and allergies, for patients upon instruction from the physician.
  • Track, and sort, and review all lab/test results/x-ray’s and relay back to patients after interpretation by the physician.
  • Orders and instructs patients regarding preparation for tests.
  • Performs late night duties on a rotating schedule.

Skills & Abilities

  • Critical thinking and triage skills a must.
  • Excellent communication, computer knowledge, and telephone etiquette.
  • HIPPA compliant
  • Good teamwork
  • Dependable

Education & Qualifications

  • Triage experience required.
  • Medical terminology required.
  • Medical office experience preferred.
  • Epic experienced preferred.

Medical Front Desk Specialist

Job Description
Port City Pediatrics is seeking a full-time Front Desk Specialist at a private medical practice. The successful candidate will have fantastic customer service skills, an ability to pay close attention to detail, teamwork skills, dependability, and an experience in healthcare.

Previous experience in healthcare, EMR, and excellent customer service is required.

Experience with EPIC is a plus.

Candidates need to be available as early as 8:45 AM and as late as 8 PM Monday through Friday. This position will work full time hours, with rotating late night shifts to check sick patients in at the end of the night.

We apologize for the inconvenience, but our online bill payment service is currently down. Our team is working diligently to resolve the issue.

Skip to content